The Eloura Bag: A Compact Icon of Elegance

Absolutely, yes! 🌍✨ We love delivering our products across borders and are thrilled to serve customers worldwide. Wherever you are, we’ll make sure your order reaches you with care.

Please note: customs duties, shipping fees, or any other country-specific charges will be borne by the customer. Since delivery costs may vary depending on your location, we recommend that you contact our Customer Support team before placing your order. This way, we can give you the most accurate shipping details and ensure a smooth delivery experience. ✈️

Because no matter the distance, we want your shopping journey with us to feel effortless.

Yes, we do! 🎁✨ If you’d like your order to arrive beautifully wrapped for a birthday, anniversary, or any special occasion, we can make it happen. Gift wrapping is available at an additional charge. Since it’s an add-on service, you’ll just need to reach out to our Customer Support team to place this request, and we’ll take care of the rest. 💝

We’ve made payments super easy and flexible for you! You can pay using any of the popular methods in India, including:

• 💳 Credit/Debit Cards (Visa, Mastercard, Rupay, etc.)

• 📱 UPI apps (Google Pay, PhonePe, Paytm, etc.)

• 🔐 Wallets (Paytm, PhonePe, etc.)
 

At the moment, we don’t offer Cash on Delivery (COD). 
This helps us keep transactions faster, safer, and more seamless for you.

Absolutely! You can place an order as a guest without creating an account—just add your products to the cart, provide your delivery details, and complete the payment process.

However, creating an account gives you some great perks! You can track your orders, save your favorite items to your wishlist, and enjoy faster checkouts. Plus, by signing up, you'll never miss out on exclusive promotions, sales, or discounts. We recommend creating an account for a smoother and more rewarding shopping experience!

Our office hours are Monday to Saturday, from 10 AM to 7 PM (IST). If you need assistance outside these hours, don’t worry! You can always email us at support@echelonleathers.com, and we'll make sure to get back to you as soon as possible during the next business day. We’re here to help and ensure you have a smooth experience!